Return Policy
At Noofox (Noofox), we believe in the power of the symbol our cognitive-enhancing Noofox supplements to support your mental performance. We want you to be confident in your purchase and experience the benefits these products can offer.
Eligibility for Returns and Refunds
Due to the sensitive nature of our products, we have a limited return window and specific requirements for refunds:
- Timeframe: You may request a return for a refund within 14 days of receiving your order. We recommend a shorter window (e.g., 14 days) to ensure product integrity.
- Condition: To be eligible for a refund, the product must be:
- Unopened: The safety seal must be intact, and the bottle must be unopened.
- In Original Packaging: The product must be in its original packaging, including all inserts and labels.
- Reason for Return: Please provide a detailed explanation for your return. This helps us understand any potential issues and improve our products and services.
Non-Returnable Items
- Opened Products: For hygiene and safety reasons, we cannot accept returns on opened products.
- Products Purchased During Sales or Promotions: Products purchased during sales or promotions may be subject to a modified refund policy. Please refer to the specific terms of the sale or promotion.
Refund Process
- Contact Customer Support: Initiate a return by contacting our customer support team at [Email/Phone Number]. Provide your order number and reason for return.
- Return Shipping: We will provide you with a return shipping label and instructions. You are responsible for the return shipping costs unless the return is due to our error (e.g., wrong or defective product).
- Inspection: Upon receiving the returned product, we will inspect it to ensure it meets our return policy criteria.
- Refund: If your return is approved, we will initiate a refund to your original payment method. Please allow [Number] business days for the refund to process.